Brsk Reviews UK: Is It the Best Full Fibre Broadband?
Brsk Reviews UK: Is It the Best Full Fibre Broadband?

Let's cut straight to the chase. If you're wondering whether Brsk is any good, the short answer is a resounding yes—so long as their full fibre network has made it to your postcode. Brsk is one of the new kids on the block, a so-called 'altnet' provider that's shaking things up with genuinely symmetrical speeds and customer service that actually serves the customer. It's a proper, powerful, and surprisingly affordable alternative to the usual suspects in UK broadband.
Is Brsk the Right Broadband Choice for You?
Are you fed up with the dreaded buffering wheel during video calls? Or uploads that seem to take an eternity? These are precisely the headaches Brsk set out to fix. Unlike the big providers who often lean on Openreach’s old copper network for the final stretch to your home, Brsk is an 'altnet' (alternative network provider). This means they build and run their own, independent full fibre network, running a pure fibre optic cable right into your house. It’s not just a small speed increase; it's a complete overhaul of how your home connects to the internet.
Since its launch, Brsk has been on a mission, rapidly expanding its network across the North West of England and into parts of Yorkshire. They've got an ambitious target: connecting over 1 million homes and businesses by 2026. This aggressive rollout is a golden opportunity for anyone in their path. As of March 2025, Brsk proudly holds a 4.6 out of 5 'Excellent' rating on Trustpilot. To put that into perspective, giants like Virgin Media (1.4/5) and Sky (1.3/5) are miles behind. It just goes to show that focusing on a solid full fibre connection and honest pricing is a recipe for happy customers—and a sign you should seriously consider switching.
In this guide, we're giving you the full, unvarnished truth about what Brsk has to offer. We believe in being upfront, so it's only fair to mention that this post contains affiliate links. Our main goal is simply to give you all the facts you need to make the switch with confidence.
What really sets Brsk apart is its two-pronged promise: symmetrical speeds and happy customers. You get a connection that's not just lightning-fast for downloading movies, but equally quick for uploading large files, all managed by a support team that sounds like they genuinely want to help.
Choosing a new provider can feel like a minefield, but it really boils down to three things: speed, price, and reliability. If you’re stuck trying to weigh everything up, our guide on how to choose an internet provider breaks it down into simple steps to help you find the best fit for your home.
Ready to see if Brsk's impressive service is available where you live? You can check your postcode right now. By signing up through our affiliate link, you'll secure the best deal going and help support our work in creating more honest reviews like this one. It's a win-win.
How Brsk's Full Fibre Plans and Pricing Compare
When you're shopping for a new broadband provider, it really boils down to two things: how fast is it, and how much does it cost? This is exactly where Brsk starts to look incredibly attractive, making the decision to switch feel like a no-brainer.
Let's get right into what you're getting for your money.
Unlike the big, old-school providers, Brsk keeps things simple. You won't find a confusing list of dozens of slightly different packages. Instead, they offer a clear set of full fibre plans, from the BetterNet100 (perfect for most families' streaming and browsing needs) all the way up to the beastly BetterNet2000 for serious power users and tech-heavy homes.
But the real game-changer across every single plan is symmetrical speed. This isn't a minor perk; it's the reason you should sign up.
The Power of Symmetrical Speeds
Think of your typical internet connection as a road. With most providers, your download lane is a three-lane motorway, but your upload lane is a single, bumpy country track. That's why downloading a movie is a breeze, but your face freezes on a video call the second you try to share your screen.
Brsk basically bulldozes that country track and builds another three-lane motorway right next to the first one. Symmetrical speeds mean your upload connection is just as fast and reliable as your download one.
What does this actually mean for you?
- Flawless Video Calls: No more awkward pixelated freezes during that important work meeting. Your video stays sharp and in sync.
- Lightning-Fast Cloud Backups: Sending huge work files or backing up your family photos to the cloud happens in a blink, not over a lunch break.
- Properly Competitive Gaming: A solid upload speed is the secret weapon for online gaming. It means less lag and a much smoother, more responsive experience.
This handy graphic sums up some of the key reasons Brsk is turning heads.As you can tell, it's the mix of raw performance and customer-first policies that really sets them apart.
To give you a clearer picture, let's lay out their main plans.
Brsk Full Fibre Plans at a Glance
This table breaks down Brsk’s broadband packages, showing their symmetrical speeds and standard monthly prices. It’s a great way to see which plan fits your needs and budget.
As you can see, the value on offer is seriously impressive, especially when you compare it to the established players.
Astonishingly Competitive Pricing
Honestly, Brsk's pricing is a direct challenge to the rest of the UK broadband market, and it’s an invitation you should accept.
As of early 2025, their entry-level BetterNet100 (100Mbps) plan is just £24 per month on a 24-month deal. Their top-tier BetterNet2000 (2Gbps) plan? A mere £55 per month. To put that into perspective, EE's 1.6Gbps plan will set you back around £79.99.
On top of that, Brsk frequently runs introductory offers, like the first three months of service completely free, which makes the initial switch even sweeter.
For a deeper dive into how they stack up, you might want to check out our comprehensive Brsk broadband review.
The bottom line is simple: Brsk gives you faster, more reliable, future-proof technology for less money than you're probably paying for an outdated connection right now. It’s not just a good deal; it’s a smart decision you can make today.
The Brsk Customer Experience From Start to Finish
A lightning-fast connection is only half the story. Let's be honest, the real test of any broadband provider comes when you actually need to speak to a person. This is where countless Brsk reviews suggest the company has found its secret weapon: a surprisingly human and hassle-free customer experience that makes signing up a stress-free process.
If you're used to the horror stories of endless phone menus and robotic chat responses, Brsk has built its entire service around avoiding those exact frustrations. Right from the moment you sign up, the whole process just feels different—it’s clear, organised, and refreshingly straightforward.
This customer-first attitude really shines on installation day. People consistently rave about the professionalism of the engineering teams. These aren't just random contractors ticking a box; they are Brsk's own experts who genuinely take the time to discuss the best spot for your router and make sure everything is humming along perfectly before they walk out the door.
The Human Touch in a Digital Service
That positive experience doesn’t just stop once the fibre is installed. One of the most common themes you'll find in customer feedback is the sheer relief of being able to talk to a real person, based right here in the UK.
“Switching to Brsk was a breath of fresh air. The installation was smooth, and the one time I had a question, I got through to a friendly UK support agent in minutes. No scripts, no fuss, just a genuine solution.”
This isn't a one-off comment. It’s a consistent pattern that points to Brsk’s core philosophy. They get that when your internet goes down or you have a simple billing question, you just want clear, competent help without the added stress.
This focus on service is a massive reason for their incredible customer satisfaction ratings. The numbers really do speak for themselves. An astonishing 87% of Trustpilot reviews award them 5 stars, a figure that’s practically unheard of in this industry. That high praise is tied directly to their solid full fibre network, competitive prices, and—most importantly—their responsive support. You can see more about their growing and happy customer base at cricketyorkshire.com.
Support That Actually Supports You
So, what makes their support feel so different? It boils down to a few key principles that the big, legacy providers seem to have completely forgotten:
- Accessibility: You can actually reach them easily, whether it's by phone, email, or live chat.
- Responsiveness: Customers report getting through to a support agent fast, without being stuck on hold for an age.
- Empowerment: The support team seems empowered to solve problems on the spot, rather than passing you from one department to another.
This whole approach is designed to take the anxiety out of switching providers. If you're tired of being treated like just another account number, the overwhelmingly positive Brsk reviews are your signal that a much better experience is waiting for you. To get a complete picture of the service, check out our full Brsk review, where we break down every detail.
Ultimately, Brsk is proving you can have both state-of-the-art tech and brilliant, human-centred support. If you’re ready to switch to a provider that values your time and puts your experience first, check your postcode and sign up through our affiliate link. It’s the first step towards a genuinely better and less frustrating broadband service.
A Balanced Look at Brsk: The Pros & Cons
No provider is perfect for everyone, and an honest review means looking at the good and the not-so-good. To give you the complete picture, let’s get straight to the advantages and potential drawbacks of going with Brsk.
We’ve dug through genuine Brsk reviews and combined that with our own findings to lay it all out for you. This simple side-by-side view will show you exactly where Brsk excels and the one major thing you need to be aware of before signing up.
Brsk Broadband Pros vs Cons
Here’s a straightforward breakdown of why you should switch to Brsk and the main limitation to check.
The Upsides Are Crystal Clear
The ‘Pros’ column really tells its own story, doesn't it? Brsk absolutely nails the three things that matter most for a modern home: blistering performance, fair pricing, and fantastic support.
When you combine genuine next-gen symmetrical speeds with prices that stay put, it’s a powerful mix. Add in the chorus of happy customers, and it’s easy to see why they’re making such waves and why you should get on board.
Understanding the Main Catch
Let’s be honest about the ‘Cons’ column. The only significant drawback is a simple matter of geography: Brsk isn’t everywhere yet.
This is because they’re doing things the right way – painstakingly building their own state-of-the-art fibre network from scratch. They aren’t just piggybacking on old copper lines; they're laying fresh fibre-optic cables street by street. This means their rollout is careful and targeted.
Think of this limited availability not as a weakness, but as a sign of quality. If you find yourself in a Brsk-enabled area, you have a golden opportunity to jump the queue and get a connection that most of the country is still waiting for.
The first and most important step is finding out if you're one of the lucky ones.
Click here to check your postcode and secure Brsk's best deals using our affiliate link! It only takes a minute and it's the only way to know for sure if you can finally ditch your slow, outdated internet.
The Final Verdict: Should You Switch to Brsk?
So, after digging into the speeds, pricing, and customer feedback, what’s the bottom line? For anyone lucky enough to live within Brsk's ever-growing full-fibre network, the decision to sign up is refreshingly simple. This isn’t just another internet provider swapping one set of problems for another; it’s a real, tangible upgrade to a better class of connection.
When you pull together the next-gen performance, genuinely fair pricing, and customer service that actually seems to care, Brsk emerges as a standout choice. It’s a compelling alternative to the slow, unreliable legacy providers many of us are stuck with. If you're completely fed up with the buffering wheel of doom, painfully slow uploads, and those dreaded mid-contract price hikes, Brsk is pretty much the answer you’ve been hoping for.
It's a chance to stop tolerating outdated tech and jump ahead of the curve. Your home deserves it.
Your Final Step to Better Broadband
After weighing up all the pros and cons, the last, most crucial step is finding out if you can get it. Because Brsk is building out its very own network from scratch, availability is the only real hurdle. Checking if you're in a live area is the key that unlocks everything.
Switching to Brsk is an investment in a less frustrating online life. The difference you'll feel—from seamless remote working to buffer-free 4K streaming and competitive online gaming—is immediate and genuinely significant. It's a decision your entire household will thank you for.
We really encourage you to take a moment and find out. The easiest way to do this is by using our affiliate link to check your postcode. It’s the quickest route to discovering if you can lock in one of the best broadband deals going in the UK right now.
By signing up through our link, you get access to their top offers and you also help support our work. This allows us to keep creating in-depth, honest reviews to help people like you make smarter choices. Don't wait—click here to check your postcode and upgrade your internet today!
Still Got Questions About Brsk?
Let's tackle some of the final queries you might have before making the leap. This is where we clear up the common worries we see in other Brsk reviews and give you that last bit of confidence you need to switch.
How Long Does Brsk Installation Actually Take?
Honestly, it's surprisingly quick. Most installations are wrapped up within a few hours. Customers are constantly praising how efficient and genuinely polite the engineering teams are. They’ll handle everything from carefully running the new fibre cable into your home to getting the router all set up.
The best part? They don’t just plug it in and leave. They make absolutely sure your new service is up and running perfectly before they walk out the door. It completely takes the stress out of switching.
Does Brsk Hike Its Prices Mid-Contract?
Nope. This is a big one. Brsk has a solid 'no mid-contract price hikes' policy. The price you agree to when you sign up is the exact price you'll pay for your entire contract. Guaranteed.
That kind of certainty is a breath of fresh air, especially when you compare it to the big UK providers who often sneak in annual price increases tied to inflation. It’s a massive reason why so many people feel good about signing on with them.
Brsk's commitment to fixed pricing is a cornerstone of their appeal. It shows a customer-first mindset that values trust over squeezing a few extra quid out of loyal customers—a seriously refreshing change for the UK broadband market.
What Happens If I Move House During My Contract?
Life happens, and Brsk seems to get that. If you move to a new home that's already covered by their growing network, they're usually fantastic about helping you move your service, often without any extra charge.
And if you happen to be moving somewhere they don’t cover yet? Their UK-based support team will work with you to figure out a fair and reasonable solution. You can see this supportive attitude reflected in the consistently high ratings for their customer service in Brsk reviews all over the web. It gets rid of that fear of being trapped in a contract if your plans change.
After digging into the tech, the pricing, and the glowing customer feedback, the conclusion is pretty clear. If you can get Brsk at your address, it’s one of the single best upgrades you can make for your home. This is your chance to finally get the fast, reliable internet you've been promised for years, at a price that’s both fair and transparent.
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