Community Fibre Review: Why It’s The Only Broadband You Should Consider in London

Feeling let down by your current broadband? If you're a Londoner, this Community Fibre review has a straightforward answer: yes, it’s almost certainly the best choice for your home. By signing up through our link, you can join the thousands of Londoners who are ditching slow, unreliable internet for symmetrical gigabit speeds, transparent pricing that stays put for your whole contract, and fantastic customer service.

Is Community Fibre Right For Your London Home?

If you’re sick of buffering wheels, painfully slow uploads, and those dreaded mid-contract price hikes, Community Fibre is the solution you've been looking for. Unlike the big-name providers still leaning on outdated copper phone lines, Community Fibre built its own 100% full-fibre network from the ground up. The result? Performance that legacy networks just can't touch.

This modern approach is what lets them offer symmetrical speeds—meaning your upload is just as lightning-fast as your download. It's a total game-changer for anyone working from home, making flawless video calls, sending massive files, or getting a competitive edge in online gaming. Stop tolerating second-best and start experiencing what real internet feels like.

Community Fibre has positioned itself as London's go-to provider for seriously fast internet. As of 2025, its plans start from a very capable 100 Mbps for just £19 per month and go all the way up to a mind-boggling 5 Gbps package—the fastest you can get in a London home. Beyond the raw speed, the company has built an incredible reputation for customer care, backed by its stellar Trustpilot score. You can read more about its award-winning service and plan details.

Key Takeaway: If you live within Community Fibre's growing London network, you can access some of the fastest, most reliable, and fairly priced broadband in the UK. Signing up is your first step to a better online life.

Before we get into the nitty-gritty, here’s a quick look at what makes Community Fibre a standout choice.

Community Fibre At A Glance

This table gives you a quick snapshot of Community Fibre's key offerings and why it's such a strong contender for your next broadband provider.

It's a pretty compelling package, right?

Ready to see if this top-tier service is available for you? The best way to get started is to check your postcode on their official website. You’ll instantly see the exact plans and speeds you can get and be able to lock in the best available deal.

What Sets Community Fibre Apart

To really get what a Community Fibre review is all about, you need to understand what makes them so different from the providers you’re probably used to. The secret isn't just about offering crazy-fast speeds; it's about the very foundation of their network.

Most big-name providers use a mix of new fibre and old copper phone lines to get the internet to your street cabinet. This setup, known as Fibre-to-the-Cabinet (FTTC), is where problems start. Community Fibre, on the other hand, runs a 100% full-fibre network. This means a dedicated fibre optic cable runs straight into your home, a superior method called Fibre-to-the-Premises (FTTP).

Think of it this way: the old copper wires are like a bottleneck in the system. With a direct fibre connection, that bottleneck is gone. You get a much more stable, reliable, and blisteringly fast internet experience that doesn't slow down just because everyone in your neighbourhood is online.

The Power Of Symmetrical Speeds

One of the biggest wins of a true FTTP network is getting symmetrical upload and download speeds. For most people, this is a genuine game-changer, even if they don't realise it at first.

Simply put, your ability to send data becomes just as fast as your ability to receive it. For anyone working from home, this means seamless, crystal-clear video calls. For gamers, it's the end of frustrating lag. And for creators, it means uploading massive video files in minutes, not hours.

This focus on building a better network across London is clearly working. By the end of 2024, Community Fibre's network had passed 1.342 million homes and 200,000 businesses. Even more telling is that their customer take-up rate has shot up to over 25%—a massive signal that Londoners are catching on to the benefits of true full-fibre. You can read more about Community Fibre's growth and network expansion here.

A London-Focused Mission

Community Fibre is laser-focused on London. This isn't a downside; it's their strength. It allows them to build and manage their network with a level of local expertise that national providers just can't match.

This specialisation brings a few key advantages:

• Targeted Expertise: Their engineers and support teams know London properties and their unique challenges inside-out.
• Rapid Expansion: All their resources are pumped into expanding their network right here in the capital.
• Community Connection: They're genuinely invested in the local communities they serve, often getting involved in local projects.

This focused approach is a huge reason why any Community Fibre review raves about its reliability. When you choose them, you're not just buying faster internet; you're signing up with a provider built from the ground up for Londoners. It’s an investment in a smoother, less frustrating online life.

Click here to check your postcode and see the deals available for your home.

Choosing The Right Community Fibre Plan

Picking the right broadband package can feel like a bit of a minefield, but it doesn't have to be. This Community Fibre review will cut through the noise and make the choice straightforward. The secret isn't just grabbing the fastest speed on offer; it's about finding the plan that genuinely fits your household's daily grind. We'll dive into real-world situations to make sure you get fantastic value and don't end up paying for speed you'll never use.

Community Fibre keeps things simple by organising its plans by speed, with each tier built for a different kind of user. The most important step is to be honest about your internet habits. For some broader advice on this, our guide on how to choose an internet provider is a great place to start.

So, let's take a closer look at who each Community Fibre plan is really for.

For The Everyday User And Small Household

Community Fibre’s entry-level plan, the 150 Mbps package, is an absolute gem for individuals, couples, or smaller households. This speed is more than capable of handling everyday browsing, emails, streaming HD telly on a couple of devices, and taking video calls without a hint of that dreaded buffering wheel.

If you’re a professional working from home or a couple who loves a good film night, this tier hits the sweet spot. It gives you a rock-solid, speedy connection that leaves standard fibre from other providers in the dust, all without the price tag of the top-tier plans.

For The Modern Family And Power Users

Now we’re talking. Stepping up to the 1 Gbps (1,000 Mbps) plan is where Community Fibre really shows its muscle for the average modern family. Honestly, this is the perfect middle ground for homes where everyone is online doing something different all at once.

Just think about it. The 1 Gbps plan is perfect when:

• Someone’s binge-watching Netflix in glorious 4K in the living room, another is deep into a YouTube rabbit hole in their bedroom, and someone else is streaming music.
• A gamer is downloading a massive new release (which will take minutes, not hours) while the rest of the family is on video calls, and nobody’s connection flinches.
• Your smart home is buzzing with dozens of devices—from speakers and security cameras to lights and thermostats—all running smoothly at the same time.

A 1 Gbps plan is often the best value for money. The cost-per-megabit is incredibly low, and it essentially future-proofs your home. You'll have more than enough bandwidth to handle whatever new tech comes along in the next few years. It's the package we recommend most often because it strikes the perfect balance between price and sheer power.

For The Tech Enthusiast And Content Creator

For those who simply want the best of the best, the 3 Gbps plan is in a league of its own. This monster package is aimed squarely at tech fanatics, professional content creators, and homes with seriously extreme data demands. If your work involves shifting gigantic files, you run a home server, or you just want the bragging rights of having London's fastest residential connection, this is the one for you.

It's certainly overkill for most families, but the fact that it even exists shows how serious Community Fibre is about pushing the boundaries of what's possible with home internet.

Choosing a plan is one thing, but how long does it take to get up and running? The infographic below shows just how quickly Community Fibre gets you connected compared to the competition.

As you can see, Community Fibre doesn't just deliver on speed—it gets you online faster than many of its rivals. So once you’ve picked your ideal plan, you won’t have to wait long to enjoy it.

Community Fibre vs Other UK Providers

When you’re weighing up Community Fibre, the real test is seeing how it stacks up against the household names you see advertised everywhere. Let's be honest, the UK broadband market is a crowded place, but a closer look shows that not all "fibre" is the genuine article. Big players like Virgin Media, BT, and Sky often rely on older, less capable network technologies.

This is where you'll find the most important difference. Community Fibre delivers a 100% full-fibre (FTTP) connection straight into your home. In contrast, many competitors are still using Fibre-to-the-Cabinet (FTTC), where that final, crucial journey from the street cabinet to your router relies on old-school copper phone lines. This basic technological gap is the root cause of most common broadband headaches.

If you want to get into the nitty-gritty of the tech, you can check out our guide on the differences between fibre and cable internet.

Speed: Symmetrical vs Asymmetrical

The most obvious difference this technology makes is in your upload speeds. Virgin Media might boast some impressive download figures, but their network serves up asymmetrical speeds, which means your upload capability is just a tiny fraction of your download speed. So on a 1 Gbps plan, you might get a blazing-fast download but a painfully slow upload.

Community Fibre, on the other hand, delivers symmetrical speeds. Your 1 Gbps download speed comes with a matching 1 Gbps upload speed.

This isn't just a technical detail; it's a massive quality-of-life upgrade. Symmetrical speeds mean flawless video calls for work, instant cloud backups, and a completely lag-free experience for online gaming. It’s what modern internet use actually demands.

This superior infrastructure is thankfully becoming more common. Full-fibre broadband coverage in the UK is expanding fast. By September 2022, around 42% of UK homes could get a full-fibre connection, a huge leap from just 28% in December 2021. This rapid growth shows a clear shift towards better technology across the nation.

Pricing: Fixed vs Hikes

Another critical point of comparison is how fairly you’re treated when it comes to pricing. Ever signed a contract only to see the price creep up six months later? Many of the big ISPs, including BT, Sky, and Virgin Media, sneak in annual price rises tied to inflation (CPI or RPI) plus an extra percentage on top. This means your bill is almost guaranteed to go up during your contract.

Community Fibre takes a much fairer, more straightforward approach. They offer fixed-price contracts, which means the price you sign up for is the price you pay for the entire term. No nasty mid-contract surprises. This transparency is a huge point in their favour and gives you some real peace of mind.

Choosing them means you're not just getting a technically superior service; you're also getting an honest, straightforward deal. The combination of a true full-fibre network, game-changing symmetrical speeds, and fair fixed pricing makes the decision pretty clear.

Your Installation And Customer Support Experience

Let's be honest, the thought of switching broadband providers can feel like a massive headache. But a smooth installation and decent support can turn a potential nightmare into a surprisingly pleasant experience. This is where Community Fibre really seems to get it right.

From the moment you sign up, the whole process is designed to be as pain-free as possible. Community Fibre will get in touch to book an installation date that suits you, and they’re often impressively quick off the mark. On the day, a friendly, professional engineer turns up to sort everything out. Their main job is to run a thin fibre optic cable from the street right into your home.

The Installation Process Step By Step

The engineer won't just start drilling. They’ll have a chat with you first to figure out the best and most discreet route for the cable. This usually just means drilling a tiny, pencil-sized hole through an outside wall. It’s a lot less invasive than you might think.

Once the cable is inside, it connects to a small wall box. The engineer then hooks up your new Mesh Wi-Fi router, making sure it's in the best spot for a strong signal throughout your home. They don’t just plug it in and bolt; they’ll stick around to connect your main devices and run a speed test to make sure you’re getting the blistering speeds you’re paying for.

If you're after more tips on a speedy setup, have a look at our guide on the quickest broadband installation processes out there.

What Real Customers Say About Support

One thing that comes up again and again in customer feedback is the quality of the installation team. People often describe the engineers as punctual, polite, and genuinely knowledgeable. They actually take the time to explain what they’re doing and even clean up after themselves, leaving you with nothing but a flawless connection.

Key Insight: Unlike many providers who outsource their installations to third-party contractors, Community Fibre's in-house teams are consistently praised for their professionalism. This customer-first approach makes for a great first impression.

This commitment seems to carry over to their customer support as well. While full-fibre is incredibly reliable, issues can occasionally pop up. When they do, their UK-based support team is known for being quick to respond and genuinely helpful. Whether it's a question about your bill or a technical hiccup, you get through to someone who can solve your problem without passing you around. It’s this seamless journey—from a simple installation to solid support—that’s convincing so many Londoners to make the switch.

So, What's the Final Verdict? Is Community Fibre Worth It?

After diving deep into everything Community Fibre has to offer, the conclusion is actually pretty simple. If you're a Londoner who's had enough of slow internet, surprise price rises, and customer service that leaves you wanting, then yes, this is the provider you've been waiting for. Community Fibre just gets the fundamentals right and delivers on them, time and time again.

The combination of their 100% full-fibre network, genuinely game-changing symmetrical speeds, and a solid commitment to fixed-price contracts really does raise the bar for UK internet providers. When you add in the excellent customer support and a hassle-free installation process, you’re left with a service that’s incredibly hard to find fault with.

Of course, the main catch is its London-only network. While that's a shame for everyone else in the UK, it’s a massive plus for those living in the capital, as it means you get a service that’s completely focused on your area.

Honestly, our verdict is simple: if Community Fibre is available where you live, it’s a no-brainer. It is, hands-down, the best broadband provider you can get in London right now. The mix of raw performance, fair pricing, and dependability is unmatched.

Don't just put up with a second-rate connection. Take a minute to click here and use our link to check your postcode. You'll instantly see what deals are available for your home, and you could lock in London’s fastest and most reliable internet service today.

Frequently Asked Questions

Even after going through all the details, you probably still have a couple of questions rattling around. Let’s tackle some of the most common ones we get about Community Fibre to help you nail down those final bits of info.

Does Community Fibre Provide A Good Router?

Yes, they absolutely do. The router you get from Community Fibre is a massive step up from the bog-standard kit most providers send out. If you go for one of their faster plans, like the popular 1 Gbps package, they’ll hook you up with a high-performance Linksys Velop Mesh Wi-Fi system.

Instead of a single, weak router trying (and failing) to cover your whole home, a mesh system uses several nodes to wrap your property in a strong, consistent signal. This is what you need to actually use the incredible speeds you’re paying for, guaranteeing a great connection in every single room.

What Is The Community Fibre TV Service?

Community Fibre TV is a smart, modern add-on that runs on Netgem TV. Think of it as an internet-based platform rather than old-school satellite or cable, making it a perfect fit if you've already cut the cord or are thinking about it.

For a few extra quid a month, they send you a 4K-ready TV box that pulls everything together:

• Over 200 live channels, including all the Freeview favourites you'd expect.
• The option to add premium sports channels.
• Built-in streaming apps like Prime Video and YouTube.

It’s a brilliant, low-cost way to get an all-in-one entertainment setup without getting locked into a pricey, long-term TV contract.

Final Thought: By bundling in superior hardware and flexible extras, Community Fibre shows they care about the whole experience, not just raw speed. It's a smart approach that solves a lot of the usual tech headaches you get at home.

Can I Get Community Fibre If I Move House?

This one is all down to your new postcode. Because Community Fibre built its own private network from the ground up, its service is currently limited to London and some nearby areas.

If you’re moving to another property that’s already on their coverage map, they can usually sort out a home move for you. But if you move outside of their network area, you won't be able to take the service with you and will likely have to cancel. The first thing you should always do before planning a move is to check the availability at your new postcode on their website.

Ready to see what genuinely better internet feels like? For unmatched speeds, fair prices, and top-notch support, Humble Reviewer recommends checking your availability. By using our link to sign up, you're not just upgrading your broadband; you're supporting our work to bring you honest, in-depth reviews.

Click Here to See the Best Community Fibre Deals for Your Home